The impact of the coronavirus (COVID-19) is unprecedented… and its situation is evolving with every moment. What is clear in our view is the magnitude of the pandemic.

The health and safety of each other, our valued customers and fellow citizens is truly the priority. So too, of course, are our businesses and our ability to support our communities with important services and jobs.

WE ARE HERE TO HELP

Communication is a key element in times of crisis and uncertainty.  Your website and customer database are two important venues that can help you convey important information to your valued customers and suppliers.  Your website with Big Rig Media is easily editable and has three main ways you can communicate with visitors…

Top ALert
Notice Area: This area functions as a short-term, important message area that can be put up quickly to convey any critical information.

Hero Area
Hero Area: Just below the notice area, this is the main image and message that all website visitors will see.

Blog Area
Blog Area: Typically housed within the “News or Update” area of your website, this is an area for more detailed, important information that can be posted and be linked from the notice area, the hero area or a customer email communication.

 

We are here and available to help you refine or develop the right message for your business and situation and get live on your website in any of the areas above ASAP.

Simple examples can include:
  • Your business’s coronavirus statement
  • We’re open with limited hours during the coronavirus epidemic
  • Our physical location is temporarily closed, but we’re here to assist you via phone and email
  • Basically, any key message you believe is important to convey to your customers and website visitors
Email Communication:

Many of you have customer databases but no immediate, easy way to get information out to your database via a professional distribution platform, such as MailChimp or Constant Contact.

We have accounts with every platform and deep expertise in crafting, designing, loading and distributing email communications of every size to any audience.

We are here to help you craft and / or distribute any message to your valued customers.

As a digital marketing & technology company we are fully staffed and all seamlessly working remotely and are available to assist you in any way, 24/7.

Finally, and since we are a digital marketing and technology company, we can provide you advice on how to help get your business up and running on a number of remote work tools, such as Ring Central (for phone), Live Chat (for website communications), along with a host of other remote-friendly business tools: BasecampPandaDocDropbox and more.

We know this crisis is negatively affecting many businesses financially. As a valued Big Rig Media client whose loyalty and friendship we cherish and appreciate, we are offering to do any of the above at no cost, no questions asked during this challenging time.

We wish you all the very best and look forward to the ending of this crisis and the resumption of our way of life.

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