What’s the Best Way for Us to Assist You?
Do You Need Quick Fixes?
- Updating Text or Images
- Changing Rates or Pricing
- DNS (Domain Name System) Adjustments
Is Your Request More Complex?
- Website Design or Redesign
- Integration with Third-Party Software
- Adding New Features to Your Site
- E-commerce Solutions
- Print Design Projects like Ads
How To Select the Best Support Method
- Support Tickets vs. Detailed Requests: Not all updates are suitable for support tickets. If your inquiry falls under detailed requests we will close the ticket and direct it to our project management team for a detailed discussion.
- Billing for Support Tickets: Please be aware that all support ticket requests are billed in 1/4 hour increments based on our current hourly rate.