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Billing FAQs

Why am I Getting Two Charges from BRM on Certain Months?

Big Rig Media Provides two levels of support to WordPress Customers, Website Hosting and Worry-Free WordPress Maintenance. Here is the breakdown:

1. WEBSITE HOSTING

Cost: $25 per month, billed on a quarterly basis at $75 per quarter

  • March 30th: $75
  • June 30th: $75
  • September 30th: $75
  • December 30th: $75

Our premium website hosting services are on a secure network, not open to the public, with 99% uptime. This means you experience near perfect reliability. We provide 24/7 US-based technical support, along with cloud scalability to meet your business demands.

2. WORRY-FREE WORDPRESS MAINTENANCE

Cost: $75 per month, billed monthly

Our team consistently updates your core framework and your plugins to insure optimal 24/7 performance without interruption. Our state-of-the-art intrusion detection system makes sure your site is being scanned on a daily basis for unwanted viral attacks and security breaches. What’s more, you receive on-going detailed reports which outline your site’s performance, security and activity.

3. SECURE SOCKET LAYER (SSL)

Cost: $145 billed yearly on expiration date

We will secure your website (The S in HTTPS) for just $145 annually which includes an encryption key, installation, and an SSL certificate. For more technical information about SSL please read our blog post here.


So, for those of you who have a WordPress website, you will receive two separate bills from Big Rig Media during the months listed above, that includes both Web Hosting and Worry-Free WordPress Maintenance, totaling $150.

Should you have any further questions, feel free to give us a call at (866) 524-4744.

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